TRANSPORTATION ASSISTANT

San Diego, CA

Position Description

You will serve as a TRANSPORTATION ASSISTANT in the PERSONAL PROPERTY (PPO), HOUSEHOLD GOODS (HHG) PROGRAM OFFICE of NAVSUP FLC SD GF.

Position Duties/Responsibilities

  • You will provide customer service to HHG customers, industry, other PPO's, and various headquarters elements.
  • You will decode shipment requests/travel order to ensure compliance with regulations and proper funding requirements.
  • You will be responsible for the coordination on all aspects of shipping/storage of personal property and privately owned vehicles (POVs).
  • You will establish and maintain shipping and storage records for audit and readiness.
  • You will provide customer counseling and application assistance, provide support via technical support center, fields calls, emails, social media and other correspondence.
  • You will ensure systems have real-time information for clients and multiple transportation activities.
  • You will educate on entitlements, procedures, and workflow requirements to effect entitlements for movement/storage of domestic/international shipments/POVs; Joint Travel Regulation (JTR) and service exception policy.

Pay Plan

GS

Full Performance Level

7

Telework Eligible

Yes