TRANSPORTATION ASSISTANT
San Diego, CAPosition Description
You will serve as a TRANSPORTATION ASSISTANT in the PERSONAL PROPERTY (PPO), HOUSEHOLD GOODS (HHG) PROGRAM OFFICE of NAVSUP FLC SD GF.
Position Duties/Responsibilities
- You will provide customer service to HHG customers, industry, other PPO's, and various headquarters elements.
- You will decode shipment requests/travel order to ensure compliance with regulations and proper funding requirements.
- You will be responsible for the coordination on all aspects of shipping/storage of personal property and privately owned vehicles (POVs).
- You will establish and maintain shipping and storage records for audit and readiness.
- You will provide customer counseling and application assistance, provide support via technical support center, fields calls, emails, social media and other correspondence.
- You will ensure systems have real-time information for clients and multiple transportation activities.
- You will educate on entitlements, procedures, and workflow requirements to effect entitlements for movement/storage of domestic/international shipments/POVs; Joint Travel Regulation (JTR) and service exception policy.
Pay Plan
GS
Full Performance Level
7
Telework Eligible
Yes