TRANSPORTATION ASSISTANT

Pearl Harbor, HI

You will serve as a Transportation Assistant in the Household Goods (HHG) program office of NAVSUP FLC PEARL HARBOR.

You will provide customer service to Household Goods (HHG) customers, industry, other Personal Property (PPO), and various headquarters elements.
You will be responsible for the coordination on all aspects of shipping/storage of personal property and privately owned vehicles (POVs).
You will provide customer counseling and application assistance in person or remotely, provides support via technical support center, fields call, emails, social media, and other correspondence; prioritizes workflow task queues for action.
You will be required to service in the contractual capacity as a Government Surveillance Representative or Quality Assurance Evaluator in support of the HHG program.
You will expedite storage or movement by identifying/correcting omissions and unique conditions by selecting various modes of specialized carrier equipment for campers, house trailers, mobile homes, tiny houses, boats, ATVs, motorcycles, etc.
You will arbitrate/sanction extensions, storage, delivery requests, contractor accessorial services, utilizing judgement to establish precedent for vaguely categorized transportation governance and resolve complex movement issues.

Yes