Telecommunications Program Analyst

Position Description

Program Analyst for personal telecommunications focusing on Navy-Marine Corps and Coast Guard ashore and/or afloat installations.

Position Duties/Responsibilities

• Key Requirements Candidate must meet all qualification requirements by the closing date of this announcement. A one-year probationary period will be required upon selection. Social Security Card must be presented at the time of appointment. If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS E-verify system. Federal Law requires verifying the eligibility of all new hires. The Navy Exchange Service Command is an E-Verify Participant. Incumbents of this position must be U.S. Citizens. Candidates/incumbents must be eligible for and obtain a Secret Clearance. Responsibilities Provides technical guidance and advice regarding implementing personal telecommunications policies, procedures, services, and programs to include substantive briefings on current or proposed programs. Development, implementation, and maintenance of long and short-term corporate strategies, plans, and goals supporting personal telecommunications services for both direct-run and concessionaire-operated license agreements and initiatives in coordination with other non-appropriated fund instrumentalities and appropriated fund agencies. Coordinates with functional codes within NEXCOM and other related Navy, Marine Corps, and Coast Guard organizations to implement and manage unofficial telecommunications. Conducts and initiates research and data calls from Navy, Marine Corps, and Coast Guard activities related to existing telecommunications contracts, agreements, services, terms, and infrastructure. Analyzes data received; input, sort, and retrieve data for analysis and presentation to support decision-making. Develops a database for use in performing assignments. Develops, revises, and reviews for publication of technical and policy directives relating to personal telecommunications initiatives, including Navy Exchange operations supporting these initiatives. In response to higher level tasking and initiatives, coordinates the development of written policies and procedures requiring field activities and NEXCOM implementation. Establishes and maintains constructive relationships with key government, military, civilian personnel, non-appropriated fund instrumentalities, and corporate representatives to gain insights, scope, and impact of new concepts in telecommunications. Coordinates with these representatives to identify, understand, and evaluate potential impacts to such programs as military Exchange operations; Morale, Welfare, and Recreation Programs; temporary lodging facility operations; military housing (bachelor and family housing) management; and confinement facility programs. Participates in various committees and working groups. Coordinates with counterparts in other military Exchange systems and Morale, Welfare, and Recreation Programs to provide enhanced services. Develops and/or reviews technical information, financial data, analytical data, regulatory guidance, marketing studies, contract language, and other material concerning strategies for providing telecommunications services for personal use by authorized military Exchange customers worldwide. Studies technical and market publications for new, improved services, methods, equipment, supplies, or other similar items for possible application to program initiatives. Attends trade shows, conferences, and seminars to keep abreast of new industry developments for providing personal telecommunications services, including marketing, pricing, display, distribution techniques, and technological changes in the telecommunications industry. Coordinates with the NEXCOM Operations Division, Merchandising Division, Contracting Division, District Managers, General Managers, and other NEXCOM staff as required to provide products and services to customers effectively as telecommunications, information, and entertainment products and services converge. Performs post-award contract administration support as the Contracting Officer's Representative. For a full job description, please visit the NEXCOM website.

Full Performance Level

4

Telework Eligible

No