Transportation Assistant (QA Inspector/Counselor)

Position Description

You will serve as a Transportation Assistant (Quality Assurance Inspector/Counselor in the Navy Household Goods/Personal Property Shipping Office (HHG/PPSO) NAVSUP FLC NORVA GF.

Position Duties/Responsibilities

You will work independently within the framework of established practices and prescribed procedures.
You will communicate with members/employees, their dependents and agents to elicit their shipment needs and desired services.
You will counsel property owners/customer regarding inbound and outbound shipments, non-temporary and temporary storage, and procedures for processing loss and damage claims.
You will interpret the Joint Travel Regulations and other applicable rules, laws, and regulations to determine customer entitlements.
You will maintain a comprehensive history of customer requests and requirements.
You will plan, manage, and review your own workload.
You will present both oral and written comprehensive briefings.

Pay Plan

Full Performance Level

Telework Eligible

Yes